Customer relationship management (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.
At its core Customer Relationship Management (CRM) is a business strategy and underlying that strategy is a number of CRM software applications, including marketing and customer service. Companies use these applications to make their customer management more efficient, more customer centric to satisfy their customers’ service requirements. What form the business strategy takes can be different depending on the type of organization and the objectives to be achieved.
- By utilizing the power of CRM, you can help your customer-facing staff with detailed recommendations and coordination during every customer experience. Successful enterprises ensure that every interaction increases their strength as a company.
- With Batish Technologies CRM, you can be a leader in your industry through leading-edge customer experience and interaction management solutions that are easy to implement and easy to scale to suit your growing company.
- Our CRM solutions are designed for your business, regardless of the industry in which you operate. Utilizing our access to industry experts, we will help you find a CRM solution package tailored to suit your unique needs and specifications.
- With no software or hardware to install, you don’t have to wait weeks or months to get going. You’re up and running—and seeing a positive impact on your business—in a fraction of the time.