Change management is a structured approach to shifting/transitioning individuals, teams, and organizations from a current state to a desired future state. It is an organizational process aimed at empowering employees to accept and embrace changes in their current business environment. In project management, change management refers to a project management process where changes to a project are formally introduced and approved
Change Management processes may include creative marketing to enable communication between change audiences, but also deep social understanding about leadership’s styles and group dynamics. As a visible track on transformation projects, Organizational Change Management aligns groups’ expectations, communicates, integrates teams and manages people training.
- It uses performance metrics, such as financial results, operational efficiency, leadership commitment, communication effectiveness, and the perceived need for change to design appropriate strategies, to avoid change failures or solve troubled change projects.
- Change is a planned and managed process. The benefits of the change are known before implementation and serve as motivators and assessment of progress
- The organization can respond faster to customer demands
- Change management also helps individuals realize why the change was necessary so that they will embrace it and move forward. Change can be good for an employee since it will bring them the opportunity to try something new and gain new skills.
- With the open communication and discussions that change management methodology promotes, individuals (employees, stakeholders and customers) will have a greater stake in the outcome since they have helped implement the plan. People generally do not put up resistance to things that they have suggested.